Omni-Channel Digital Identity Verification

with eNRoL by IDV Pacific

As identity verification becomes central to regulatory compliance and digital service delivery, organisations need onboarding solutions that are secure, flexible, and consistent across multiple access channels. eNRoL by IDV Pacific is a cloud-native, omni-channel identity verification platform designed to meet the needs of regulated industries in Australia and New Zealand.

Whether your business operates in financial services, gaming and wagering, aged care, education, or insurance, eNRoL provides an end-to-end digital identity onboarding solution that supports seamless compliance with AML/CTF, KYC, and data privacy requirements.

What is eNRoL?

eNRoL is a configurable, API-driven platform that enables secure customer onboarding and identity authentication via mobile, desktop, kiosk, and in-venue channels. Built on IDV Pacific’s ISO 27001-compliant iCore platform, it delivers:

• Modular identity verification using biometric face matching, document scanning, and government API integrations
• Persistent session handling across devices for interrupted or resumed verification
• Custom workflow orchestration based on risk profile, use case, or regulatory regime
• Secure, auditable architecture designed for Australian Privacy Principles (APP) compliance

Key Features of eNRoL’s Identity Verification Platform

1. Channel Flexibility
eNRoL supports digital and physical onboarding environments:

• Self-service desktop and mobile applications
• Mobile SDKs for app integration
• Tablet-based and unattended kiosks
• Concierge-assisted terminals for regulated venues

2. Identity Verification Toolkit
Choose from a wide range of configurable modules:

• Biometric verification (face match and passive liveness)
• Document authentication (OCR, liveness, tamper detection)
• Real-time government document validation (DVS, NZTA)
• Visa entitlement (VEVO) and Australian police checks
• KYC screening (PEP, sanctions, adverse media) via Dow Jones
• Proxy/VPN detection, device integrity, email, phone, and address checks

3. Integrated Payments
eNRoL includes PCI-DSS compliant payment options via:

• IDV Pacific APIs
• Third-party gateways like Linkly, Stripe, PayPal, and others

4. Secure and Compliant Architecture

• Full audit logging of all verification steps
• AES encryption and field-level redaction
• iBeta Level 2 compliance for biometric liveness (based on ISO 30107-3 for Presentation Attack Detection)
• Built-in alignment with Australian AML/CTF laws and privacy standards

Industries Using eNRoL for Digital Onboarding

Organisations across Australia and New Zealand use eNRoL for secure, compliant, and efficient onboarding:

• Financial services onboarding and KYC
• Gaming and wagering entry validation and membership enrolment
• Healthcare and aged care admission verification
• Insurance claim validation and policyholder ID checks
• Education for international and domestic student identity confirmation
• Tenancy and employment verification for remote workers

Use eNRoL in Remote Kiosks or On Any Device

eNRoL powers autonomous onboarding kiosks for club registration, government service delivery, or car rental pickup. Users can begin a verification process on one device and resume it later on another, improving user experience without compromising security.

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Streamline your digital identity verification with eNRoL
To learn more about IDV Pacific’s omni-channel onboarding platform, contact our team at contact@idvpacific.com.au.