Talk to the IDV Pacific team.
Whether you are scoping a new identity-verification project, need a hand with an existing deployment, or want to see the platform on your own documents, our Australian-based team is here to help.
- +61 (02) 8591 9031Product & sales
- contact@idvpacific.com.auGeneral enquiries
- Monday to Friday, 9am to 5pmAustralian business hours
Send us a message
Tell us what you verify and where, and the right team will get back to you. Prefer to talk? Our contact details are below.
- Product & sales +61 (02) 8591 9031 · +61 414 889 622
- Support & operations +61 400 101 135
- Email contact@idvpacific.com.au
- Head office Suite 4.06, Level 4, 165-167 Philip Street, Sydney NSW 2000Monday to Friday, 9am to 5pm
Reach the right team
Point your enquiry to the team that can help fastest, from a first conversation to day-to-day support.
Sales enquiries
New project, pricing or product questions. Talk to our product and sales team about the right mix of software, hardware and support.
Send an enquiryTechnical support
Already a customer and need a hand? Reach our support and operations desk for help with readers, software and integrations.
Contact supportBook a demo
See document validation, biometrics and mobile driver licence verification working on your own documents and workflow.
- Request via the enquiry form
Partnerships & media
Partner, reseller, integration or press enquiries. Tell us what you have in mind and we will connect you with the right person.
Get in touchAustralian-based, close to our customers
Get in touch, or arrange a meeting at one of our locations across Australia.
Sydney
Head officeSuite 4.06, Level 4, 165-167 Philip Street, Sydney NSW 2000
Melbourne
VictoriaA Victorian presence supporting customers across the south. Contact us to arrange a meeting.
Suite 4.06, Level 4, 165-167 Philip Street, Sydney NSW 2000
Get directionsContacting IDV Pacific
The quick answers to reaching the right team.
Our team is available Monday to Friday, 9am to 5pm, Australian business hours. You can send the enquiry form or email contact@idvpacific.com.au at any time and we will respond during business hours.
For a new project, pricing or a product demo, contact our product and sales team on +61 (02) 8591 9031. If you are already a customer and need help with a reader, software or an integration, reach our support and operations desk on +61 400 101 135.
Yes. Choose "Book a demo" above or send the enquiry form, and tell us what you verify and where. We will tailor the demonstration to your documents and workflow, from a single counter to a national fleet.
Existing customers can reach our support and operations desk on +61 400 101 135 or by emailing support@idvpacific.com.au. Have your site or account details handy so we can help you faster.
IDV Pacific is an Australian company headquartered in Sydney, at Suite 4.06, Level 4, 165-167 Philip Street, with a presence in Melbourne. We support customers across Australia, New Zealand and the Pacific.
Backed by the best in the field
We build on trusted technology partners and recognised standards.
We also work with TrustID (UK), Acuant and Regula.
Let's talk about your identity checks
Tell us what you verify and where. We will point you to the right mix of software, hardware and support, and show it working.
IDV Pacific Pty Ltd, ACN 601 516 367. Suite 4.06, Level 4, 165-167 Philip Street, Sydney NSW 2000.