Hub Manager

One command centre for every site, every reader, in real time.

Hub Manager is the centralised command centre for identity operations. Monitor every venue live, manage compliance, and control device access across hundreds of sites, from one hosted cloud portal.

Real-time monitoring
Compliance built in
Australian-hosted portal
600+Sites
99.9%Uptime
<200msAPI response
Built on a proven identity ecosystem, from edge readers to the cloud.
The Problem We Solve

You can’t manage what you can’t see

Identity readers are deployed across dozens, or hundreds, of venues. Without a central view, every site is a blind spot.

No live visibility

Is the reader at each venue online, syncing or offline right now? Without a portal, nobody knows until something fails.

Compliance by spreadsheet

Audit trails scattered across sites make regulatory reporting slow and error-prone.

Configuration drift

Pushing a setting or update to every reader by hand doesn’t scale past a handful of sites.

Slow incident response

A flagged document or an offline device at one venue should raise an alert centrally, not get noticed on the next visit.

The Architecture

Readers at the edge, control in the cloud

Document readers run at each venue. A local SDK exposes them as cloud endpoints. One hosted portal sees and controls them all.

Document readers

Thales USB document scanners (CR5400, CR2000, AT10K-m) deployed at each venue, exposed as REST API endpoints over the cloud. Desko reader support is coming.

Local SDK

Sits beside the hardware at each site, connecting the reader to the platform and streaming activity and status upstream.

Hosted cloud portal

The Hub Manager command centre: live monitoring, compliance, alerts and remote configuration for every connected site.

Open iCore API. Connects to CRM, POS, gaming systems and kiosk hardware via the open iCore API.

How Data Moves

From a scan at the venue to an audit record in the portal

Every verification follows the same path: read at the edge, relayed by the SDK, shown live in the portal and logged for compliance.

One Screen, Every Site

The whole estate, live

Hub Manager’s live view puts your KPIs, every active site and your compliance status on one screen, updating in real time.

1,284Today’s scans
99.9%Uptime
<200msAPI response
0Active alerts
600+Venues online
Compliance
DVS checks100%
Failed scans0.4%
Watchlist hits3
Avg confidence0.91
Live Syncing Idle
Platform Features

Everything you need to run a multi-site estate

One platform for monitoring, compliance, access and integration across every venue you operate.

Real-time monitoring

Live verification activity across all locations, on one screen.

Compliance & audit

Automated audit trails and regulatory documentation, generated as you go.

Role-based access

Granular permissions across venues and regions.

Analytics

Historical trends, KPIs and pattern detection.

Alert system

Instant alerts for flagged documents and anomalies.

iCore API

Connect CRM, POS, gaming systems and kiosk hardware via an open API.

Built For Scale

From one venue to six hundred

Roll out new sites, push configuration centrally and watch every reader report back, without a site visit.

Multi-site rollout

Add and provision new venues from the portal; readers come online and start reporting automatically.

Remote configuration

Push settings and updates to one site, a region, or the whole estate from the command centre.

Live site status

Every venue shows live, syncing or offline at a glance, with per-site scan volume.

Regional view

Granular, role-based access lets regional managers see only their venues.

Kiosk & Enterprise

Staffed venues or self-service, one platform

From unmanned kiosks to enterprise integrations, Hub Manager runs the same estate end to end.

E-Kiosk software

Self-service onboarding. Unmanned biometric verification and card issuance at unstaffed venues.

iCore platform

Full integration with iCore services: kiosk management, API gateway and data pipelines.

Thales hardware

CR5400, CR2000, AT10K-m. USB-HID scanners exposed as REST API endpoints over the cloud.

Proven At Scale

Built to run a national estate

One hosted portal, monitoring identity operations across every connected venue.

600+
Connected sites
99.9%
Uptime
<200ms
Average API response
100%
DVS check coverage
FAQs

Frequently asked questions

Everything you need to know about multi-site device management with Hub Manager.

Document readers at each venue run a local SDK that exposes them to the platform and streams status and activity to the hosted cloud portal.

Thales USB document scanners, including the CR5400, CR2000 and AT10K-m, exposed as REST API endpoints. Desko reader support is coming.

Yes. Hub Manager is built for multi-site estates, with central rollout, remote configuration and live status for every venue.

It generates automated audit trails and regulatory documentation, and logs DVS results, failed scans and watchlist hits centrally.

Yes. Role-based access gives granular permissions across venues and regions.

Yes. The iCore API connects CRM, POS, gaming systems and kiosk hardware.

Ready When You Are

See your whole estate on one screen

Book a demo and we’ll walk you through the live command centre: monitoring, compliance and remote configuration across every site.

  • Real-time monitoring
  • Compliance built in
  • Australian-hosted
Book a demo
A specialist will be in touch shortly.

    This site is protected by reCAPTCHA. Google Privacy Policy and Terms of Service apply.

    Australian-hosted cloud portal. Automated audit trails and optional DVS integration. Real-time monitoring, compliance logging and remote configuration across every connected site.