Thales Gemalto IDV Scanners
‘gold standard’ identity document validation

Authorised Thales Channel Partner
for advanced ID scanners
These scanners read ID documents with white light, infrared, ultraviolet and read the chip in e-Passports and other ICAO documents
Advanced functions for bespoke deployment can be implemented using the Thales Document Reader Software Development Kit (SDK). IDV Pacific offers configuration advice and technical and programming assistance with the SDK
Thales ID Document Readers verify both the electronic and physical security features of identity documents
Thales Document Reader series
Document reader and ID verification solutions
IDV Pacific offers a range of Thales identification verification and authentication solutions that help prevent document and identity fraud
Feature | AT10Ki | AT10K | AT9000 | CR2000 | QS2000 | CR5400i | CR5400 | CR100M |
---|---|---|---|---|---|---|---|---|
Scan International Passport | MRZ Only | |||||||
Electronic Chip Read (RFID) | Option | Option | Option | Option | Option | |||
Scan Driver Licence | ||||||||
Read mDL Digital Licence | Option | Option | ||||||
Level 1 White Light | ||||||||
Level 2 Invisible Light (IR,UV) | IR Only | IR Only | IR Only |
|||||
Anti Glare Technology | ||||||||
USB Connect | ||||||||
WiFi and LAN Connect | ||||||||
Reads MRZ | Option | Option | ||||||
Magnetic Stripe Reader | Option | Option | ||||||
OCR Data Capture | Option | Option | ||||||
AI driven OCR Text Extraction Compatible | ||||||||
1D, 2D Barcode Reader | ||||||||
Read QR Code from Mobile Screen | ||||||||
IDV Hub Manager Compatible | ||||||||
Built-In (OEM Form Factor) available | Nov 2025 | |||||||
SDK Available |
For configuration advice and technical assistance with the SDKs request details below
Authorised Thales Channel Partner for Australia and New Zealand
IDV Pacific sell document scanners and biometric readers from global leader Thales Gemalto
Why buy from IDV Pacific:
- Expertise – We know more about Thales Scanners than anyone else in A/NZ and as beta testers, we have a direct connection to Thales technical experts
- Satisfied Customers – We supply major vendors in hospitality, financial, automotive, legal, security, and Australian Government sectors
- Availability – we hold stock in Sydney and Melbourne for immediate delivery
- Warranty – We offer Extended Warranty plans and provide for warranty returns. We also offer an optional Hot Swap service for mission-critical deployments
Technical overview:
- SDKs – We supply and have extensive experience in usage of the SDKs for Thales scanners and we can supply sample code to get you running quickly
- Coding – If you need coding assistance we offer professional services on a daily or weekly basis
- Alerts – For network and remote deployments we offer optional real-time device status monitoring and alerts using our proprietary Hub Manager
- Auto Updates – With Hub Manager we also offer remote automated firmware and software updates
Remote management of IDV software and Thales scanners
IDV Pacific’s Hub Manager is a real-time cloud-based SaaS monitoring and software update subscription service to manage fleet deployments of Thales scanners and kiosks where scanners are integrated.
We monitor scanner current status including:
- Real-time scanner status messages from enrolled devices
- Optional alerting of error conditions
- Remote device status
- Remote device reset
- Scanner past 7 days Log Files (Errors only)
- Activate/Deactivate scanner
Other data available:
- Scanner Serial Number
- IP Address
- Model
- Company using the scanner
- Firmware/Driver/SDK Version
Remote configuration:
- Imaging configuration such as
- Compression
- Invisible/IR/UV Configuration
- Scale
- RFID
- Global config/update through Ansible or Software Update
Scanner Enrollment:
- Retrieve the generated Certificate based on PC Hardware
- Add Scanner details to the relevant client
More comprehensive information and access to videos is on our Hub Manager page here.
Border-control level document interrogation

For more information about technical capabilities request details below
Readers can be operated in either local or SaaS mode

For more information on deployment options request details below
√ SDK & APIs Available
√ Hub Manager
√ Professional Services
√ Extended Warranty
√ Smart Form Builder
Case Studies
Quick links to scanner details
√ Visible Light Checks
√ Infra Red Checks
√ Ultra Violet Checks
√ Chip Reader
√ QR and Barcodes
Cloud-Ready Intelligent Document Reader
The Thales Gemalto AT10Ki Intelligent Document Reader is ideally suited for enhanced connectivity solutions enabling cloud and mobile apps through Wi-Fi and Ethernet for demanding applications where rapid verification of official documents is essential. High-performance on-board processing reduces queuing time, fights fraud, and meets compliance requirements. The result is a document reader which can be deployed in different configurations; standalone or networked operation. This innovation enables the AT10Ki to support a shared reader environment and provide a direct connection to cloud applications with a more flexible authentication of passports, drivers’ licenses, ID cards, visas, and similar credentials.
It is designed for clients that require secure flexible deployment options in addition to demanding environments with direct cloud / mobile connectivity. The AT10Ki is an on-demand device that allows multiple users the ability to share a single reader connected through a Wi-Fi / Ethernet network. Perfect situation for apps that utilise tablets and or smartphones, thereby removing the burden of direct physical connection to a PC or workstation. All delivered with lower annual IT costs and a smaller technology footprint. This technology facilitates large deployments requiring remote management and provisioning.
Ready for the cloud, the Gemalto Intelligent Document Reader AT10Ki uses web-style encrypted JSON messaging to simplify application development, deployment, and maintenance. For the customer, this means:
- The Gemalto Intelligent Document Reader AT10Ki can connect to any mobile device, phone, or tablet.
- The reader can be used in pool mode connecting to multiple devices (you can create reader farms)
- A single computer can connect to multiple readers.
- Flexible install options
- Lower development and lifetime IT costs
- Direct connection with Software as a Service (SaaS) and enterprise back-end applications
- Remote status monitoring, configuration, management, and firmware updates using IDV’s Hub Manager
New Generation ID Document Reader
The Thales Gemalto AT10K is a small footprint of modern design Document Reader for use in demanding border management scenarios. It also serves banking, hospitality, travel, and any other industries where you need an accurate and reliable document and ID verification and reading.
With an intuitive design based on an exhaustive analysis of real-life scenarios, the Thales AT10K Document Reader includes an LED “landing light” feedback that guides the user to properly place documents regardless if the user is left or right-handed. The lights show a progress bar that informs the user that the reader is processing and when it will finish which is then followed by a clear red cross or green tick indicating the document can be removed. This has been proven to improve first-time read rates especially for infrequent users which reduces frustration and reduces queue times, increasing the reputation of your company.
The reader also features a new document spine hold-down clip that holds down passport books and works on multiple, stapled books.
The reader’s document hood is easily removable to allow for cell phone and tablet reading or use with gloved hands
High-End Full Page ID Document Scanner
The Thales Gemalto Document Reader AT9000 MK2 is a reliable and convenient full-page document reader in a compact format. It reads and authenticates multiple document types quickly, efficiently, and accurately.
The AT9000 MK2 reads passports, ePassports (BAC, SAC, EAC, PACE-CAM, AA), ID cards, national IDs, visas, military cac cards and driver’s licenses, 1D and 2D barcodes ((Aztec, DataMatrix, PDF417, QR Code) from printed documents and mobile phones.
The AT9000 MK2 offers maximum flexibility in systems integration and smooth operation and maintenance with:
- Its software development kit provides a smooth migration to a new reader and includes demos, code samples and utilities.
- It’s one-step scanning with automatic document detection
- It’s “Active video” document detection system that reads in virtually any orientation or angle.
- Anti-glare, true colour, hoodless operation
- USB only power
Compact Digital and Physical Licence Reader
The Thales CR2000 is a compact, versatile identity card and barcode reader designed to deliver secure, reliable verification across retail, financial services, hospitality, healthcare, government, and visitor management environments. With a low-profile design and chemically strengthened glass, it supports high-volume use at counters, kiosks, and service desks while requiring no special user training.
The CR2000 captures ICAO-compliant ID1 documents, driving licences, and barcodes with high-resolution 700 dpi imaging in both visible and infrared light. It reads 1D and 2D barcodes from paper or mobile devices, and includes an AAMVA parser for some international licences. Optional RF capability enables reading of ePassports, eDLs, iDLs, and mobile driver licences (mDLs) using QR code engagement, NFC pairing, or Bluetooth® transfer compliant with ISO/IEC 18013-5 standards—ensuring future-proof support for digital identity adoption.
Energy Star certification, low power consumption, and non-plastic packaging reflect Thales’ sustainability approach, while the robust Thales Document Reader SDK provides flexible integration with Windows, Linux, and macOS environments. Designed for applications such as age verification, fraud prevention, patient admission, travel risk management, and visitor control, the CR2000 is a dependable and future-ready solution for secure identity document inspection.
Entry Level Full Page Document Reader
The Thales Gemalto QS2000 is a compact, high-performance document reader designed for fast and reliable identity data capture across a wide range of commercial applications. Ideal for industries such as retail, hospitality, government, healthcare, and transportation, the QS2000 automates data entry from passports, driving licences, and other ICAO-compliant identity documents—streamlining registration processes, reducing queues, and minimising manual input errors.
With dual-wavelength illumination (visible and infrared) and a 400 dpi imaging system, the QS2000 delivers sharp, true-colour and IR images while incorporating anti-glare technology for accurate capture even under challenging conditions. It reads machine-readable zones (MRZ), 1D and 2D barcodes—including PDF417, QR, DataMatrix™, and Aztec—and features an AAMVA parser for some international driver licences. Auto-triggering ensures documents are detected instantly, while durable chemically strengthened glass and a sealed optical chamber provide long-term reliability.
The QS2000 integrates seamlessly with standard hotel, government, and enterprise software systems. Developers benefit from the Thales Document Reader SDK, offering both simple APIs for rapid deployment and detailed configuration options for advanced applications. Energy Star® certified and USB-powered, the QS2000 combines efficiency, durability, and ease of use in a single, versatile platform.
Key standard features:
- Fast and accurate data capture
- Convenient 1D and 2D barcode reading
- Active video allows reading from various document orientations
Major features:
- Multiple document reading and imaging capability – imaging using true-color image matching
- 350-370 DPI high resolution imaging
- Scanning window 125 mm x 90 mm
- Illumination – visible
- OCR data capture
- Complete access to OCR data and images captured via Software Development Kit (SDK)
- Enables images to be accessed as BMP, PNG or JPEG format
- Auto-triggering of document capture – presence of document is automatically detected
- USB 2.0 or USB 3 high speed compatible
- No moving parts and comes with an IP50 rating for dust ingress protection
Double-sided Intelligent ID Card Reader
Easy to use and designed with the operator in mind, Thales Gemalto Double-Sided ID Card Reader CR5400i is an on-demand device which provides users flexible deployment options with direct SaaS connectivity. Using the intelligent reader is as easy as 1, 2, 3. Step 1. Simply drop the ID card into the reader, no wrong way of inserting the ID into the reader. Step 2. It simultaneously reads both sides of the ID. Step 3. Once read is complete, LED lights go from blue to green and ID is ejected and returned to its owner providing a better customer experience while capturing and authenticating scanned data.
Provides accurate data capture and form filling for a wide range of environments such as:
- Banking
- Retail
- Visitor Management
- And more
Ready for the cloud, the Gemalto Intelligent Document Reader CR5400i uses web-style encrypted JSON messaging to simplify application development, deployment, and maintenance. For the customer, this means:
- The Gemalto Intelligent Document Reader AT10Ki can connect to any mobile device, phone, or tablet.
- The reader can be used in pool mode connecting to multiple devices (you can create reader farms)
- A single computer can connect to multiple readers.
- Flexible install options
- Lower development and lifetime IT costs
- Direct connection with Software as a Service (SaaS) and enterprise back-end applications
- Remote status monitoring, configuration, management, and firmware updates using IDV’s Hub Manager
Double-sided ID Card Reader
The Thales Gemalto CR5400 Double-Sided ID Card Reader simultaneously reads both sides of an ID card quickly. It is an easy way to improve accuracy, automate authentication, reduce human error, and maximise privacy. With the Thales Double-sided ID card Reader CR5400 there is no wrong way when inserting an ID card.
CR5400 checks IDs in double-time, reading both the front and back simultaneously. There’s no wrong way to insert the card into the reader – all you need to do is drop it in. Color-coded LED lights provide a real-time status response, and it automatically ejects the card once it has after reading.
Thales has designed the CR5400 with Banks & Financial Institutions, Border Management, Hospitals, Care Facilities & Pharmacies, Hotels & Casinos, Retail Stores, Schools, and Universities in mind.
Small footprint MRZ and MSR Swipe Reader
The Thales Gemalto MRZ and MSR Swipe Reader CR100M is an efficient and easy-to-use reader in a small footprint.
The MRZ and MSR Swipe Reader CR100M offers:
- The ability to read codeline data from passports, IDs, and other Machine Readable Travel Documents (MRTDs)
- The ability to read three-track magnetic cards
- The simple hand-swipe operation, requiring minimal operator training
- Fast, accurate data capture
- A small footprint; can be integrated into small bank counter or cash desk environments
It is designed and used in Banks & Financial Institutions, Border Management, Hospitals, Care Facilities & Pharmacies, Hotels & Casinos, Retail Stores, Schools, and Universities.
√ Visible Light Checks
√ Infra Red Checks
√ Ultra Violet Checks
√ Chip Reader
√ QR and Barcodes
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Not sure which scanner you need?
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