Capture, interrogate and authenticate any ID document.
Thales document readers for passports, ID cards and mobile licences, with local support across Australia and the Pacific.
What a document reader actually does
A dedicated reader does four things a phone camera or a flatbed scanner cannot do reliably: image the whole document, read its data, prove it is genuine, and hand it straight to your systems.
Captures the document
Photographs the full page or card in visible, infrared and ultraviolet light in a single pass, at high resolution.
Reads the data
Pulls the MRZ, barcode, printed fields and the contactless chip, so records fill themselves with no manual typing.
Proves it is genuine
Inspects the security features under IR and UV and validates the chip, so tampered and fake documents are caught, not just read.
Feeds your systems
Sends clean, verified data straight to your app, POS or the IDV platform over USB, LAN or the cloud.
A flatbed scan is a photo; a reader, verification
Plenty of front desks still photograph IDs on a flatbed or a phone. That captures an image, but it cannot see the security features or read the chip. Photos show how it looks. Readers prove what it is.
Dedicated ID reader
Read and verify
Flatbed or phone photo
Image onlySix ways a reader interrogates a document
Each spoke is one way a dedicated reader inspects a document in a single pass. The more light sources, signals and the chip a reader has, the more it can prove a document is genuine, not just legible.
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White lightLevel 1
Photographs the full printed data page.
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Infrared & UVLevel 2
Exposes hidden IR and UV security marks.
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Electronic chipRFID / NFC
Reads the e-passport and eID chip.
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Mobile licenceBluetooth
Reads mDL over BLE, ISO 18013-5.
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OCR & MRZData capture
Lifts the codeline and data fields.
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Barcodes1D & 2D
Decodes barcodes on cards and screens.
Every Thales reader, side by side
Match reading capability, imaging level and connectivity to your use case across all eight readers. Capability values are indicative.
| I-Series | Verification Readers | Data Capture | |||||
|---|---|---|---|---|---|---|---|
| Feature | AT10Ki-mCloud-ready full page | CR5400iDouble-sided · SaaS | AT10K-mFull page · mDL | CR5400Double-sided card | QS2000Entry full-page | CR2000Single-sided ID | CR100MMRZ / MSR swipe |
| Reading capability | |||||||
| Scan international passport | Supported | Not available | Supported | Not available | Supported | Not available | Not available |
| MRZ / codeline only | Not available | Not available | Not available | Not available | Not available | Not available | Supported |
| Electronic chip read (RFID / eMRTD) | Option | Not available | Option | Not available | Not available | Option | Not available |
| Scan driver licence | Supported | Supported | Supported | Supported | Supported | Supported | Not available |
| Read mDL digital licence (ISO 18013-5) | Supported | Not available | Supported | Not available | Not available | Supported | Not available |
| Imaging | |||||||
| Level 1 white light | Supported | Supported | Supported | Supported | Supported | Supported | Not available |
| Level 2 invisible light (IR / UV) | Supported | Supported | Supported | Supported | Not available | Not available | Not available |
| Anti-glare technology | Supported | Supported | Supported | Supported | Supported | Not available | Not available |
| OCR data capture | Supported | Supported | Supported | Supported | Supported | Supported | Not available |
| 1D / 2D barcode reader | Supported | Supported | Supported | Supported | Supported | Supported | Not available |
| Read QR code from mobile screen | Supported | Not available | Supported | Not available | Not available | Supported | Not available |
| Connectivity & management | |||||||
| USB connect | Supported | Supported | Supported | Supported | Supported | Supported | Supported |
| WiFi + LAN connect | Supported | Supported | Not available | Not available | Not available | Not available | Not available |
| Magnetic stripe reader | Not available | Not available | Not available | Not available | Not available | Not available | Supported |
| IDV Hub Manager compatible | Supported | Supported | Supported | Supported | Supported | Supported | Not available |
| AI-driven OCR (FoxID) compatible | Supported | Supported | Supported | Supported | Supported | Supported | Not available |
| SDK available | Supported | Supported | Supported | Supported | Supported | Supported | Supported |
Indicative capability summary. Confirm exact specifications and options for your configuration with IDV Pacific.
Eight readers, three ranges
Data Capture readers for fast counter-top entry, Verification Readers for full-page authentication, and the networked I-Series for connected, remotely managed sites.
AT10Ki-m
I-SeriesCloud-ready full-page reader for high-speed networked authentication, pool mode and remote fleet management.
CR5400i
I-SeriesIntelligent double-sided card reader with direct SaaS connectivity and remote management for networked sites.
AT10K-m
VerificationAdvanced full-page reader with on-board processing, UV authentication and mobile driver licence (ISO 18013-5) support.
AT9000 Mk2
LegacyFull-page reader with visible, IR and UV imaging. Now being superseded by the AT10K-m; listed for existing fleets and spares.
CR5400
VerificationDouble-sided ID card reader that captures both faces of a card in one pass to cut manual entry and error.
QS2000
Data CaptureEntry-level full-page reader that automates MRZ, barcode and ID data capture across commercial front desks.
CR2000
Data CaptureSmall-footprint single-sided ID and barcode reader for retail, hospitality and visitor management. Optional RF for mDL.
CR100M
Data CaptureCompact MRZ and magnetic-swipe reader for passports and travel documents at the bank counter or cash desk.
More than a box on the desk
Every reader ships with the software, integration and support to put it to work, and ties into the wider IDV platform.
SDK & REST API
The Thales Document Reader SDK exposes every model through simple APIs for Windows, Linux and macOS, plus a cloud REST option that turns USB readers into web endpoints.
IDV Hub Manager
Monitor and manage every reader across every site from one hosted portal: live status, compliance logging and remote configuration.
Explore Hub ManagerAI-driven OCR with FoxID
Pair any reader with FoxID, our AI-powered OCR, to extract structured fields from documents the MRZ alone can't read.
Explore FoxIDmDL ready (ISO 18013-5)
Selected readers verify mobile driver licences over NFC to the ISO 18013-5 standard, the same stack behind our mDL verification product.
Professional services
Australian-based integration, deployment and support. We help you choose, configure and roll out the right readers for your sites.
Warranty & support
Extended warranty options and local support keep your readers in service and your front line moving.
Built for your front line
The same readers, tuned to the document and the setting. A starting point for each environment, then we tailor it to you.
Hospitality & gaming
Age and ID checks at the door and the cage, with privacy-preserving verification that shares only what you need.
Retail & age-restricted
Fast, accurate age verification at the point of sale without capturing more than the moment requires.
Border & transport
Full-page passport and visa authentication with UV and chip reads for high-throughput lanes.
Banking & KYC
Onboard customers with double-sided ID capture and chip verification that reduces manual entry and error.
Government & healthcare
Reliable identity capture for service desks, admissions and credential issuance across high-volume sites.
Self-service kiosk
Networked I-Series readers for unattended onboarding, pool mode and remote management across the estate.
Faster lines, cleaner data, fewer fakes
A purpose-built reader is not only about security. It changes the numbers at the counter.
Seconds, not minutes
A document is captured and read in about a second, so queues move and staff stop squinting at small print.
No typing errors
Fields come straight off the document and the chip, so names, dates and numbers are right the first time.
Catch fraud at the desk
Infrared, ultraviolet and chip checks flag altered and fake IDs before they become your problem.
Audit-ready records
Every check is captured and logged, so you can prove who you verified and when.
Buy from the local Thales specialists
The hardware is the same wherever you buy it. The support, the response time and the accountability are not.
Thales Certified Gold VAR
We are Thales' certified Gold value-added reseller for the region, so you get genuine product, current firmware and real expertise, not a box off a shelf.
Local, expert support
Talk to people who know the readers and your setup. Setup help, troubleshooting and advice from an Australian-based team.
Your time zone
Support in Australia and Pacific business hours, not a ticket queue waking up on the other side of the world.
Warranty handled here
Warranty and RMA claims are managed locally, so a faulty unit is sorted quickly without shipping it overseas and waiting.
Frequently asked questions
Choosing and integrating Thales document readers with IDV Pacific.
Because a flatbed or a phone photo only captures an image. A dedicated reader also reads the chip, inspects the infrared and ultraviolet security features and fills your fields automatically, so it catches fakes a photo cannot and removes manual typing. Anywhere you actually need to trust the ID, the reader pays for itself in speed and in the fraud you never see.
It depends on the document and the setting. For passports and full-page travel documents, choose a full-page reader (QS2000, AT9000 Mk2, AT10K-m or AT10Ki-m). For ID cards at a counter, a card reader (CR2000, CR5400 or CR5400i) is enough. For codeline-only capture, the CR100M swipe reader is the smallest option. Tell us your use case and we will recommend a model.
Level 1 is visible white-light capture, enough to photograph and OCR a document. Level 2 adds invisible-light inspection: infrared and ultraviolet, which reveal security features that confirm a document is genuine, not just readable.
Selected readers support mobile driver licences to the ISO 18013-5 standard over NFC: the AT10K-m and AT10Ki-m, with the RF-equipped CR2000 as an option. This is the same verification stack behind our mDL product. Confirm current model availability with IDV.
The AT9000 Mk2 is a proven full-page reader that is now being superseded by the AT10K-m. We still list it for existing fleets and spares; for new deployments we recommend the AT10K-m or the cloud-ready AT10Ki-m.
Yes. Most readers are IDV Hub Manager compatible, so you can monitor status, log compliance and push configuration to every reader across every venue from one hosted portal. The networked I-Series models add direct SaaS connectivity and pool mode.
Through the Thales Document Reader SDK (Windows, Linux, macOS) or a cloud REST API that exposes USB readers as web endpoints. You can also pair them with FoxID for AI-driven OCR text extraction.
Not sure which reader you need?
Tell us what you verify and where. We will recommend the right Thales reader, SDK and management setup, and show it working on real hardware.
- Authorised Thales partner, Australian-based
- SDK, REST API and Hub Manager included
- From a single counter to a national fleet
IDV Pacific is the authorised Thales document-reader partner for Australia and the Pacific. Specifications and capability values are indicative and subject to confirmation.